Questions & Answers

• General information
• Buying and Downloading Photos
• Searching for Photos
• For Photographers
• Earning Money
• Managing your User Account
• Technical Problems
• Contacting Us
• Terms of Use, Privacy Policy

• Community Guidelines
• Glossary
• Contact

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Welcome to the FAQ

The FAQ is our collection of Photocase's Frequently Asked Questions. If you're having trouble and need some help, you can find help and answers here. If you have a question that our FAQ doesn't have an answer to, please head to the Forum for help.

• Community Guidelines
• Glossary

General information

• What is Photocase?
• Does registration cost anything?
• How does Photocase work?
• More...

Buying and Downloading Photos

• How much does a photo cost?
• What kind of payment methods do you accept?
• More...

Searching for Photos

• Why can't I find what I'm looking for?
• Is there a way to browse photos by popularity?
• When I search do I just see photos keyworded in my language?
• More...

For Photographers

• What is the minimum resolution for photos?
• How does the photo approval process work?
• Why was my photo rejected?
• More...

Earning Money

• How much can I earn?
• How do I get paid?
• My income just reached 100€, now what?
• More...

Managing your User Account

• What is My Photocase?
• How do I turn notifications on or off?
• How do I change my password?
• More...

Technical Problems

• I forgot my username. What now?
• I forgot my Password. How do I get a new one?
• I didn’t receive the email with my activation code. What now?
• More...

Contacting Us

• How do I get in contact with you?
• Do you have a phone number?
• More...

Terms of Use, Privacy Policy

• What do you do with my personal information?
• More...

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