Questions & Answers

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• Buying and Downloading Photos
• Searching for Photos
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• For Photographers
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For Photographers

First time uploaders should read these three topics first.

What is the minimum resolution for photos?
Are there any legal issues I need to be aware of before I upload a photo?
How does the photo approval process work?

Uploading

• How do I keyword my photos properly?
• Are there any legal issues I need to be aware of before I upload a photo?
• Where can I find a Model/Property Release form?
• When do I enter things like the title and keywords for my photos?
• What is the minimum resolution for photos?
• Are there any restrictions concerning the file format and file size?
• Is it possible to upload more than one photo at once?
• How does the photo approval process work?
• Why isn't my photo available in Super Large size?
• Do I have to title the photo before I upload it?
• What kinds of photos need a Model Release?
• More...

Photo Selection

• Why do you take some photos and not others?
• Why was my photo rejected?
• Do you have criteria or guidelines for the style of photos you accept?
• How long does it take to review a photo?
• Why didn’t I get a reason for my photo being rejected?
• I uploaded photos but haven’t heard anything yet.
• More...

Photocase Lightdeck

• What happens after I click "Approve" or "Reject"?
• How many "Yes" or "No" votes does a photo need before something happens?
• Can I see the reasons why my photo was rejected?
• More...

Managing your Photos

• Can I see who bought my photo when the buyer chooses Instant Buy?
• What do I need to do to finalize a photo?
• How does the Keywording Assistant work?
• How do I edit one of my photos?
• What are Statistics?
• I don't want to offer Extended Licenses for my photos. Can I opt-out of this program?
• I found my photo online, but the user didn't include a photo credit! What should I do?
• Is there a way to see statistics for my photos?
• Is there a penalty for deleting a published photo?
• Do I have to translate my keywords into other languages?
• How can I improve my photo sales?
• Is there a minimum / maximum amount of keywords that I need to add to my photo?
• How can I see who has downloaded my photos?
• I want to replace / exchange an already published photo for a higher-quality / better version.
• More...

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